AAA Appliance Service Center® based in Park Ridge, Illinois was awarded the Quality of Service Award earlier this quarter for its 100% customer service satisfaction rating during all four 2010 quarterly reporting periods.
This Chicago suburb appliance repair firm, AAA Appliance Service Center®, has received the national Quality of Service Award. This award is highly sought after in the appliance repair industry. The award is determined from an independent survey, which is sent to customers who have had an appliance service visit to their home in the last twelve months.
“Our continuing emphasis on service played a vital role in receiving this national customer service award,” said owner and CEO, James Dolbeare. “Our contact center takes calls, arranges engineers’ visits, orders replacement parts and communicates with customers before and after repairs have taken place.”
“We are all very proud of this outstanding achievement, which recognizes our commitment to excellence at every stage of the service process,” commented spokeswoman, Catie Bloom on the award. “Continual investment and improvement of call recording and monitoring has resulted in tangible staff development and progress. But we are not complacent. Plans are already in place to further improve our customer service in the coming months in a bid to retain this coveted award in 2011!”
The Chicago survey had questions designed to cover all aspects of the customer service experience. This included the first phone call to the company through to the acceptable completion of the appliance repair by the engineer.
To learn more about Park Ridge IL Appliance Repair, visit: http://www.parkridgeilappliancerepair.com
About AAA Appliance Service Center®:
James Dolbeare operates AAA Appliance Service Center®. Since 1950, their factory trained technicians have provided appliance repair and installation services. They are factory authorized for most major brands and licensed by the Cook County Consumer Affairs Department. They have an A+ accreditation from the local Better Business Bureau. Their technicians repair refrigerators, ranges, ovens, dishwashers, washers and dryers from all manufactures.
Contact:
James Dolbeare
AAA Appliance Service Center
Phone: 888-966-1950
Fax: 847-966-9115
[email protected]
http://www.AAAasc.com
416 Higgins Road
Park Ridge, IL 60068
Submitted By: Right Now Marketing Group, LLC
