The American Banker’s Association (ABA) has approved Edcomm Banker’s Academy’s ethics training program for continuing education credits for CCSR certification.
New York, NY, January 03, 2008 — The American Banker’s Association (ABA) has approved Edcomm Banker’s Academy’s bank training course, Ethics: Code of Conduct, for continuing education (CE) credit offerings. Ethics: Code of Conduct helps bank professionals to earn credit towards achieving or renewing their Certified Customer Service Representative (CCSR) certification.
The CCSR certification formally recognizes professionals working in the financial services industry. The CCSR certification helps sales and service representatives to become knowledgeable and skilled about sales and service, banking basics, specific business competencies, and ethics. Ethics: Code of Conduct meets the CCSR certification requirement by covering topics such as: The Regulatory Agencies, examinations, Bank Secrecy Act (BSA), Anti Money Laundering (AML), USA PATRIOT Act, Privacy, Right to Financial Privacy Act, TISA, Deposit Insurance, Account Ownership Categories, TILA, Fair Lending, ECOA, CRA, HMDA, RESPA, FCRA, Fair Housing Act, Reg D, Reg E, Reg O, Reg CC, and Servicemembers’ Civil Relief Act.
Ethics: Code of Conduct communicates the laws, policies and procedures that govern every action of every employee at the bank, reducing the risk of costly litigation and corporate image damage. Ethics: Code of Conduct provides comprehensive online Code of Conduct training for all bank employees, from the executive team to the entry-level employee. Ethics: Code of Conduct provides the legal policies that affect all employees, and underscores the ethical responsibilities of each individual employee.
Since 1875, the American Bankers Associations has been dedicated to representing banks of all sizes on issues of national importance for financial institutions and customers. The ABA brings together all categories of banking institutions to best represent the interests of the financial industry. With a membership comprising of community, regional and money center banks and holding companies, as well as savings associations, trust companies and savings banks, ABA reigns as the largest banking trade association in the country.
The Edcomm Group Banker’s Academy is a 21-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. Edcomm Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker’s Academy (www.edcomm.com) (www.bankersacademy.com) is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania.
Contact:
Linda Eagle
The Edcomm Group Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001
888-433-2666
[email protected]
http://www.bankersacademy.com
