The ABA has approved Edcomm Banker’s Academy’s Platform training program for continuing education credit offerings towards achieving or renewing a CBT certification.
New York, NY, November 20, 2008 — The American Banker’s Association (ABA) has approved Edcomm Banker’s Academy’s bank training course, Achieving Platform Excellence, for continuing education credit offerings. Achieving Platform Excellence from Edcomm Banker’s Academy helps bank professionals to earn credit towards achieving or renewing their Certified Bank Teller (CBT) certification.
The Certified Bank Teller (CBT) certification formally recognizes professionals working in the financial industry and supports their efforts at continuing their education and development. The CBT certification helps tellers to become knowledgeable and skilled at teller operations, sales and service, banking basics, specific business competencies, and ethics.
Edcomm Banker’s Academy’s Achieving Platform Excellence helps bank professionals earn their CBT certification by covering topics such as: Audits and Examinations, Bank Secrecy Act (BSA), USA PATRIOT Act, Servicemembers’ Civil Relief Act, Right to Financial Privacy Act, Community Reinvestment Act (CRA), Truth in Savings Act, Equal Credit Opportunity Act (ECOA), Reg D, Reg E, Privacy, Reg Q, Reg CC, Check Cashing, Withdrawals, Deposits, Payments, Transfers, Negotiable Instrument Purchases, Teller Balancing, and Coin and Currency.
Achieving Platform Excellence is a comprehensive program that teaches the knowledge, skills and attitude that make platform representatives successful. The program gives platform professionals an overview of the industry, prepares them to provide outstanding customer service and reviews the various products and services that the Bank offers, such as Checking Accounts, Savings, CDs and Money Markets, IRAs, Account Add-Ons, Loans, Investment Products, Trust Services, Negotiable Instruments, Wire Transfers, Savings Bonds, and Safe Deposit Boxes.
Since 1875, the ABA has been dedicated to representing banks of all sizes on issues of national importance for financial institutions and customers. The ABA brings together all categories of banking institutions to best represent the interests of the financial industry. ABA reigns as the largest banking trade association in the country.
The Edcomm Group Banker’s Academy is a 21-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker’s Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
Contact:
Linda Eagle
The Edcomm Group Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001
888-433-2666
[email protected]
http://www.bankersacademy.com
