Bank of the West has chosen Edcomm Banker’s Academy to deliver comprehensive System Simulation Training (SST) for its TouchPoint Teller training needs.
New York, NY, January 28, 2009 — Bank of the West has chosen Edcomm Banker’s Academy to deliver comprehensive System Simulation Training (SST) for its TouchPoint Teller training needs. The TouchPoint System Simulation Training will be customized for Bank of the West’s system, complete with their own screens, scenarios and procedures.
Achieving FutureBank Teller Excellence, from Edcomm Banker’s Academy, is a computer-based, distance learning program, which can be delivered via Internet, Intranet or CD. The program allows students to learn at their own pace in a non-threatening, simulated environment that looks and feels like the real system. By using Edcomm Banker’s Academy’s award-winning “Observe-Practice-Demonstrate” model, students and are able to execute realistic transactions, and learn an assortment of tasks that are fundamental to fulfilling the requirements of today’s banking applications. The simulation program covers a series of real-world transactions including Check Cashing, Deposits, Balancing, Account Opening and Customer Searches – ensuring that the staff is fully prepared.
For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call 888-433-2666.
Bank of the West is an FDIC-insured bank that customers have entrusted with their money for more than 130 years. A high-performance, full-service regional financial services company, Bank of the West maintains more than 700 commercial and retail banking locations in 19 Midwestern and Western states and approximately 10,500 employees.
The Edcomm Group Banker’s Academy is a 21-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker’s Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
Contact:
Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001
888-433-2666
[email protected]
http://www.bankersacademy.com
