Choosing the right business office phone

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The business office phone is at the heart of all business communication and it is therefore essential that you have the right system installed to suit your business. At Inter Group we have over thirty five years experience in installing business office phone systems throughout the UK and as an independent vendor we can advise you on the most suitable system for you. When deciding upon a suitable phone system it is good to ask yourself the following questions:

What features will I need?

This is the most important question to ask as it will determine the budget of your phone system. At Inter Group we can advise you on features which are a necessity and those which are a luxury to your business. Such features

include:

  • 3rd party Conference calling
  • LCD Display
  • Line Privacy
  • Remote Access
  • Caller ID
  • Speakerphone

How many lines will I need?

This is a vital question but you must also consider how your business is growing. By looking at your business forecasts we can advise you on the total number of phone lines you will need.

Do I need an 0800 number?

Decide whether you need an 0800 number. Many businesses will not find having an 0800 profitable however for those businesses where customer services is a priority i.e. call centres then this is often deemed a necessity.

Will I need Maintenance Cover?

Ok, so we have installed a telephone system which reflects your requirements but what next? Well you may find that your business requires some sort of maintenance cover so that your telephone system can adapt as your business changes. At Inter Group our customer retention is high as we advise customers which increases the customer’s confidence in our ability.

There may be still questions you are asking and we are happy to help. Simply visit our Contact page and one of our telephone specialists will answer any queries you may have.

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mikenwonline
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