Commence CRM Solution Praised by Nigel Park of TPS Consulting

According to Nigel A. Park, Managing Director for UK-based, TPS Consulting International Limited, “I personally started using Commence in 1988 when it was called IBM Current. At the time, I ran a small team of consultants for a division of Italian International Bank in London and needed an application that was flexible enough to meet our particular requirements. At that time there very few applications in this particular field but we had tried ACT, Sidekick and also Lotus Agenda. I was introduced to Commence through IBM who was just about to start selling the product in the UK and gave me a pre release version to try. We so impressed that it could do most of what we wanted immediately and the additional requirements were easily catered for as the application allowed a high degree of customization which the need for extensive IT skills.”

In 1993 Park left full time employment to set up his own company specializing in providing consultancy services related to business relationship management. Park quickly added, “Commence was of course chosen as our core application. The key benefit we experienced by using Commence was the ability to run the whole business with a single application. We didn’t need separate diary, address book, sales management, job management and marketing systems. Indeed in our early days we even made Commence do our basic accounting and tax returns. It should be said that Commence is not an accounting system and as our business has grown we adopted a dedicated accounting application. In addition, as we were a small team, often traveling around the world, we needed a system that allowed everyone to stay in touch. The internet and technology in general was nowhere near as fast or sophisticated as it is today, yet in the early to mid 90’s, here was an application that allowed the sharing of data via synchronization. At the time this was revolutionary for a small software package at a low cost and 15 years later we take it for granted. Our business has grown and we have introduced Commence into a number of our clients, with over 100 users and the synchronization is fast stable and flexible enough to work across different mediums to suit the individual company.”

Park noted his greatest surprise with Commence CRM is that, “Twenty years after I started using it I have not found a better application that meets a business’s needs as this does. In this time there has been the rise and fall of the Lotus suites, the rise of Microsoft, the growth of the internet and the “free” applications. Yet as a business owner and advisor, my clients and I need a low cost, highly functional application that is reliable, allows my team to modify it without being “techies” and allows our users to enter and share information anywhere in the world without the need for a high cost hardware and communications infrastructure.”

Commence Corporation (www.commence.com) is a leading provider of Customer Relationship Management solutions. The company’s products are designed to provide growing businesses with flexible solutions that leverage the Web to offer an integrated platform for managing sales execution and customer service. Commence supports several thousand customers through a worldwide distribution network, with outlets in North and South America, Europe and Asia. According to Larry Caretsky, President of Commence CRM, “We are delighted that TPS has been able to gain so much benefit from the technology solutions we provide for such a long time.”

Commence Corporation

www.commence.com

Larry Caretsky

[email protected]

1-877-Commence