Edcomm Banker’s Academy has recently launched its Credit Union Sales and Service training program for individuals.
New York, NY, May 28, 2010 — Edcomm Banker’s Academy has recently launched its Credit Union Sales and Service training program for individuals looking to begin or advance their career in the financial services industry. The same great program that has already trained hundreds of credit union personnel worldwide, Achieving Sales & Service Excellence for Credit Unions gives individuals the knowledge, skills and certification they need to provide outstanding sales and service at their credit union.
In order to succeed in credit union sales, it is important to know when to sell and when to service-and how to balance the two. Individuals need to know the rules, the products and the people. Cultivating good relationships with members will help credit unions increase sales, employee morale, member retention, and improve member loyalty. Through training, individuals will learn just what they need to become outstanding relationship managers and meet and exceed their sales goals.
Achieving Sales & Service Excellence for Credit Unions, from Edcomm Banker’s Academy, is a computer based, self study training program that teaches individuals how to provide excellent service to all credit union members. The program begins with an overview of the industry, and then addresses the tasks and responsibilities of sales and service. Students will learn about the importance of member care and how to successfully communicate with members, as well about products and services and how to effectively sell them following proper policy and procedure. Upon completion of Achieving Sales & Service Excellence for Credit Unions, students will receive a Banker’s Academy Sales and Service Certification (BASSCUC) to help them advance their career in today’s financial industry.
For more information about The Edcomm Group Banker’s Academy’s training programs for individuals, log onto www.jobtraining.bankersacademy.com or call +1.212.631.9400.
The Edcomm Group Banker’s Academy is a 23-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker’s Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
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Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001, USA
Tel: +212.631.9400
Fax: 212.631.0659
[email protected]
http://www.bankersacademy.com
