Edcomm Banker’s Academy has recently updated its Advanced Negotiation Skills training program to include additional content and new activities.
New York, NY, November 16, 2009 — Edcomm Banker’s Academy has recently updated its Advanced Negotiation Skills training program to include additional content and new activities. Negotiation Skills 201 has been revised as part of Edcomm Banker’s Academy’s ongoing commitment to providing the most up-to-date and pertinent financial services information.
In order to be successful, employees must continue to build upon and incorporate their own knowledge of negotiations and real-life experiences with customers at their bank. By understanding how personal thoughts and beliefs effect negotiations, learning advanced techniques for negotiating and knowing how to identify and defuse conflict during a negotiation, employees will gain the knowledge, skills and motivation they need to make a difference in their negotiation skills at the bank.
Negotiation Skills 201, from Edcomm Banker’s Academy, teaches participants the advanced skills and techniques they need to be successful at negotiating with customers at their bank. The course begins by helping students to understand their negotiation style, and then goes on to cover advanced negotiation guidelines, advanced negotiation guidelines and advanced negotiation techniques. Negotiation Skills 201 also teaches participants how to negotiate through conflict and to become familiar with unique negotiations, such as multi-party negotiations, e-negotiation, and much more.
For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.
The Edcomm Group Banker’s Academy is a 22-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker’s Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
PressRelease Distribution By PressReleasePoint
Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001, USA
Tel: +212.631.9400
Fax: 212.631.0659
[email protected]
http://www.bankersacademy.com
