Edcomm Banker’s Academy has updated its cultural sensitivity training program to teach students how to communicate effectively across different cultures.
New York, NY, March 24, 2009 – Edcomm Banker’s Academy has updated its cultural sensitivity training program to teach students how to communicate effectively across different cultures. Focus on Cultural Sensitivity now contains even more in-depth information and new interactive activities to teach individuals about the importance of maintaining a diverse work environment.
In today’s diverse society, employees at Banks, Credit Unions or Money Services Businesses (MSBs) need to be prepared to communicate and interact with a wide range of customers, and even a diverse group of co-workers. Creating a culturally sensitive environment is a key to success at any organization.
Focus on Cultural Sensitivity teaches every employee at a bank, credit union or money services business (MSB) how to respond to and interact with different cultures in their workplace. The program provides a detailed explanation of diversity and explains what it means to have diverse employees and work in a diverse organization. Focus on Cultural Sensitivity covers how to create a fair and respectful workplace and communicate across cultures by teaching students how to understand and use correct body language, use appropriate behavior, create a common understanding, act professional, and much more.
For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call 888-433-2666.
The Edcomm Group Banker’s Academy is a 22-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker’s Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
Contact:
Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001
888-433-2666
[email protected]
http://www.bankersacademy.com
