Global Client Solutions has recently renewed its online bank training curriculum from Edcomm Banker’s Academy.
New York, NY, March 21, 2011 — Global Client Solutions has recently renewed its online bank training curriculum from Edcomm Banker’s Academy for an additional year. The suite of training programs will continue to be hosted and maintained by Edcomm Banker’s Academy’s Learning Management System (LMS), Learning Link®.
Focus on BSA/AML offers topics such as: The Bank Secrecy Act (BSA), Anti Money Laundering (AML), USA PATRIOT Act and OFAC, Foreign Relations, Funds Transfers, Customer Due Diligence (CDD) and Customer Identification Program (CIP), among others.
Focus on Information Security teaches student how to protect customer and employee information from identity theft, social engineering, phishing, fraud and spam scams, as well as how to comply with the privacy laws and regulations that require due diligence such as the GLBA, Reg P and FACT Act, and how to follow proper security policies and procedures for strong passwords, Internet and email usage, physical security, reporting potential problems and security breaches.
Focus on Sexual Harassment teaches sexual harassment topic such as: What Is a Fair and Respectful Workplace?, Federal and State EEO Laws, Types of Harassment, What To Do If Harassment Occurs, Retaliation, and Supervisor Responsibilities, among others.
Focus on Cultural Sensitivity teaches every employee how to respond to and interact with different cultures in their workplace, how to create a fair and respectful workplace and how to communicate across cultures by teaching students to understand and use correct body language, use appropriate behavior, create a common understanding, act professional, and much more.
Learning Link® maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system. Learning Link’s servers have been issued a SAS-70 attesting to the quality of their security, business continuity and performance.
For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.
Founded in 2003 and headquartered in Tulsa, Oklahoma, Global Client Solutions is the leading provider of account management services to the debt settlement industry today.
The Edcomm Group Banker’s Academy is a 24-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker’s Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
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Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza, Suite 1010
New York, NY 10001, USA
T: 212.631.9400
F: 212.631.0659
[email protected]
http://www.bankersacademy.com
