Bangalore, India, June 28th , 2011 — Bangalore-based Software-as-a-Service (SaaS) CRM company, PK4 Software Technologies, today announced the release of E-mail Integration mechanism in its flagship product Impel CRM.
Impel CRM customers now have an even more simple, effective way to enhance their business communications with Impel E-mail Integration. The seamless E-mail Integration is an effective way to automatically record e-mail correspondences in Impel to cover a wide range of customer interactions.
Email is one of the most common channels for managing customer interactions and communications. Impel On-demand CRM offers simple and robust Email integration for increased customer satisfaction and to keep your CRM up-to-date with an instant, un-restricted access to all your latest E-mail activities. Great value of the feature is the ability to assign customer email conversations much more intelligently with CRM data as activities. This helps to easily track the previous communications associated with the contact. To take advantage of this great new functionality in Impel, you just need to enable the POP or IMAP in your e-mail server/service so Impel can connect to those e-mails.
Mr. Narasimhan (Kishore) Mandyam, CEO of PK4 Software said “Business collaboration in the Era of crowdsourcing is becoming extremely critical, it is more apparent to track customer interactions across all touch-points. Our quest with Impel Email integration has been to give our users a world-class collaborative tool”. “An extended view of your customer interactions in one integrated system is no longer a scene from future. Impel Email Client does it smartly and successfully, a significant step towards true collaboration”, he added.
About PK4.
PK4 is the SaaS CRM leader in India. Our flagship product, Impel CRM, helps companies put their customers at the center of their business. Impel CRM helps sales and support executives spend more time with customers and less on administrative work. Impel CRM helps companies increase revenues and maximize profits by improving sales productivity, marketing efficiency and customer service. Impel CRM is used by sales, marketing and customer service teams across a variety of industries ranging from SMBs to large enterprises. PK4 offers a free 15 day trial of Impel. All you need to do is click on the Free Trial button on www.ImpelCRM.in and start using Impel – now!
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