The Edcomm Group Banker’s Academy has recently launched its Sales and Service training program for individuals.
New York, NY, December 02, 2009 — The Edcomm Group Banker’s Academy has recently launched its Sales and Service training program for individuals looking to begin or advance their career in the financial industry. The same great program that has already trained thousands of customer-facing bankers around the world, Achieving Sales & Service Excellence gives individuals the knowledge, skills and certification they need to provide outstanding customer service in any situation.
In order to succeed in bank sales, individuals need to be able to know when to sell and when to service, and how to balance the two. They also need to know the rules, the products and the people associated with the bank’s sales culture. By cultivating good relationships with customers, individuals can help to increase their bank’s sales, employee morale, customer retention and improve customer loyalty and meet and exceed their own sales goals.
Achieving Sales & Service Excellence, from Edcomm Banker’s Academy, is a computer based, online bank training program that teaches individuals everything they need to provide excellent service to all of your bank customer customers. Delivered in an easy-to-use format, the program begins with an overview of the industry, and then addresses the tasks and responsibilities of sales and service. Achieving Sales & Service Excellence also teaches students the importance of customer care, how to successfully communicate with customers, to become familiar with products and services and how to effectively sell them following proper policy and procedure.
For more information about The Edcomm Group Banker’s Academy’s training programs for individuals, log onto www.jobtraining.bankersacademy.com or call +1.212.631.9400.
The Edcomm Group Banker’s Academy is a 22-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker’s Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
Press Release Distribution By PressReleasePoint
Press Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001, USA
Tel: +212.631.9400
Fax: 212.631.06459
[email protected]
http://www.bankersacademy.com
