JW Marriott Las Vegas Resort & Spa has taken this trend very seriously and introduces the Personal Planning Center, providing enhanced guest service through proactive planning.
Las Vegas, Nevada, Feb 06,2008–As a result of busy lifestyles and the overload of information that can bewilder even the most savvy in society, personal concierge service has become all the rage. JW Marriott Las Vegas Resort & Spa has taken this trend very seriously and introduces the Personal Planning Center, providing enhanced guest service through proactive planning. Guests have the ability to finalize their plans prior to arriving, working with the in-house concierge team to fashion their perfect Las Vegas stay. Once on-site, guests already have that all-important rapport with the Personal Planning team members and can arrange last minute details or make changes to their schedules along with adding a travel compliment such as a special dinner or unique tour.
The Personal Planning staff takes the guess-work out of arranging a visit to Las Vegas, allowing guests to unwind and enjoy their stay to the fullest. The experienced and resourceful staff personalizes each itinerary starting with transfer arrangements to and from the airport, coordinating golf, spa visits, shopping, shows, outdoor adventures, tours, dining, transportation and more. The team works with each guest to customize itineraries and create a truly memorable experience.
Frank Idris, Director of Rooms at the resort comments, “Our travel planning concept provides an even greater level of service, even prior to arriving at the resort. Best of all, guests only need to contact one source to make all of their travel plans while receiving expert recommendations. That personal touch really makes a difference in the guest experience.â€
Meeting Planners for groups of all sizes take advantage of the Personal Planning Center to help facilitate offsite activities in conjunction with their meetings or events. A vast array of services is available for groups of all sizes as well as for the individual traveler. A sampling of the services available to guests includes:
Golf –The Executive Golf Desk, where golf specialists reserve priority rounds on 11 of Las Vegas’s outstanding courses that surround the property, coordinates and handles all details for the individual golfer. In addition, the Executive Golf Desk organizes golf tournaments, including contest holes, club handling and transportation to and from the course for up to 144 players per course for group guests.
The PGA TOUR’s TPC Las Vegas is the preferred partner of the JW Marriott Las Vegas and the executive golf team works closely with the course providing a high-end golf experience for any level of golfer. Where else can you “play where the pros play?â€
Transportation – Whether requiring an ultra-stretch limousine for that special occasion or a four passenger sedan to personalize a trip, the Personal Planning team make it happen with an on-site car service staged and ready to serve. For convenience, a Hertz Local Edition desk is located within the Personal Planning Center open daily and offering special rates to resort guests.
Arrangements can be made for groups large and small for airport transfers or to offsite venues. Utilizing the resort’s car service or the JW Marriott Las Vegas’s fleet of five 25-29 passenger mini coaches, all the way up to 55 passenger motor coaches, any group large or small is taken care of. Professional meet-and-greet services are also available.
Offsite Activities – The Personal Planning team arranges for tickets to the best shows and attractions in Las Vegas. From Cirque du Soleil shows to Hoover Dam excursions or sunset helicopter tours, the team provides information to help make the best vacation decisions. Suggestions and reservations for restaurants, both on property and off property venues, can be arranged as well.
For group business, the team coordinates many offsite activities from arranging show tickets and private group dinners to setting up ATV or horseback riding tours. Having experienced these attractions first-hand, the team provides the right information in order to ensure a successful event.
Business Services – From faxing and photocopying to printing a boarding pass, the Personal Planning team assists with all business center needs.
For guests who prefer coordinating travel plans online, Marriott’s virtual concierge is the answer. Guests planning a stay at the resort can customize their experiences by ordering ahead for room service, making dinner reservations and arranging for car service, ordering a roll-away bed or requesting connecting rooms. Guests are provided access to the virtual concierge site once a room reservation has been made.
The Mediterranean-styled JW Marriott Las Vegas Resort & Spa offers 548 oversized guestrooms in a lush resort setting with all the pampering services and amenities that are synonymous with the JW Marriott name.
Showcasing ‘the other side of Vegas’ just 20 minutes northwest of The Strip, guests enjoy outdoor activities including exploring the glorious Red Rock Canyon just 10 minutes away, taking in a round of golf on one of the outstanding courses surrounding the resort or simply lounging by the grass-edged pool and soaking in the desert sun. The world-class Aquae Sulis Spa offers an extensive menu of treatment options, a full-service salon, state-of-the-art gym, and an array of daily fitness classes. And, to top it off, the resort features 12 fabulous dining and entertainment options running the gamut of casual to elegant.
JW MARRIOTT LAS VEGAS RESORT & SPA: 221 N. Rampart Blvd., Toll Free: 877-869-8777, www.jwlasvegasresort.com.
Check out our E postcard at: www.jwlasvegasluxury.com.
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CONTACT:
Lisa Roughley
Roughley Speaking Public Relations
Las Vegas, Nevada
United States.
(702) 228-5169
[email protected]
http://www.jwlasvegasluxury.com
