Singapore, 17 December 2010: Consilium Software, a Unified Communications solutions company, has provided Vertex Customer Services India Pvt Ltd, an international Business Process Outsourcing (BPO) and Customer Management Outsourcing (CMO) company, with a distributed contact center platform which helped the company deliver India-wide customer service to enterprises with speed and flexibility...
Singapore, 12 August 2010: Consilium Software (“Consilium”), a leading Unified Communications solutions company, headquartered in Singapore with operation in India, S.E. Asia, Taiwan and Canada, designed and delivered Genesys Contact Center solution to Bharti AXA and migrates them to a technology platform that provides them with the scalability and tightly integrates with all their business as...
Singapore, 08 March 2010: Consilium Software, the leading independent Unified Communications solutions company, has announced that it has successfully completed Interoperability Verification Testing (IVT) of Consilium UniAgent™ under the Cisco Developer Network (CDN) program. Designed for Cisco Unified Contact Center Express, Consilium UniAgent™ is a CTI connector which enables integration...
Consilium Software Expands Operations to North America with Appointment of Don Wilson as Vice President for New Business and Marketing Singapore, 19 February 2010: Consilium Software has named Don Wilson as Vice President for New Business and Marketing for Americas and Europe, marking the Singapore-headquartered Unified Communications (UC) organization’s first hire outside the Asia Pacific...
Singapore, 30 September 2009: Consilium Software, the Unified Communications software company specializing in solutions for enterprises and contact centers, today announced a new version of UniAgent™, an element of its flagship UNI™ software suite, that allows contact centers to rapidly and cost-effectively deploy multi-level integrations with CRM & helpdesk applications. UniAgent™ has pre...