Technology automatically calls utility field service and other employees to track and fill available work opportunities Columbus, Ohio, June 30, Twenty First Century Communications (TFCC), a leading provider of automated voice and technology solutions, announces the launch of their latest technology solution for electric utilities. Called Crew Connect, the solution is an Internet-based phone list...
TFCC strengthens notification system, TFCC Alert, by offering capability to send location based notifications to recipient’s smart phone. Columbus, Ohio, October 20, 2010: Twenty First Century Communications (TFCC) announces a new function for its TFCC Alert® notification system, an industry first, location-based message feature. This new location-based notification technology first determines...
Columbus, Ohio, May 20: With the advent of the Smart Grid and other advancements, utilities will need to engage in an unprecedented level of interaction with their customers. Two new automated solutions from Twenty First Century Communications allow utilities to contact and interact with customers in a fraction of the time and cost of traditional methods. Utilities will be able to accelerate...
Columbus, Ohio, May 20: With the advent of the Smart Grid and other advancements, utilities will need to engage in an unprecedented level of interaction with their customers. Two new automated solutions from Twenty First Century Communications allow utilities to contact and interact with customers in a fraction of the time and cost of traditional methods. Utilities will be able to accelerate...
TFCC High Volume Call Answering and Emergency Notification Solution Continue Record-Breaking Usage Columbus, Ohio, March 16, 2010: The east coast was hit again this past weekend with what seems like a never-ending rash of bad weather. Today, utility crews up and down the east coast are cleaning up from four inches of rain and wind gusts exceeding 70 mph, resulting in loss of power to hundreds of...