First Bank Financial Centre has launched Teller and Platform training programs from Edcomm Banker’s Academy.
New York, NY, May 28, 2009 — First Bank Financial Centre has launched Teller and Platform training programs from Edcomm Banker’s Academy. Take Charge! Achieving Teller Excellence and Achieving Platform Excellence will be hosted and maintained by Edcomm Banker’s Academy’s own Learning Management System (LMS), Learning Link®.
Take Charge! Achieving Teller Excellence, from Edcomm Banker’s Academy, is a comprehensive program that gives tellers an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the Bank offers, such as checking, savings, CDs, loans and IRAs, and teaches tellers how to process and settle transactions while being mindful of compliance issues that affect their work.
Achieving Platform Excellence, from Edcomm Banker’s Academy, is a comprehensive program that gives platform professionals an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the Bank offers, such as checking, savings, CDs, loans and IRAs, teaches them how to sell those products and services and teaches the platform how to open new accounts and loans, process inquiries and other customer transactions.
Learning Link®, Edcomm Banker’s Academy’s full-featured LMS, has an open architecture that builds on industry-standard SCORM and AICC compliance, but adds features and capabilities far beyond any competing products. Learning Link® maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system. Learning Link’s servers have been issued a SAS-70 attesting to the quality of their security, business continuity and performance.
For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.
Since 1959, First Bank Financial Centre has been committed to remaining an independent, locally owned bank. Today, First Bank Financial Centre operates seven branches in Wisconsin and maintains assets exceeding $650 million.
The Edcomm Group Banker’s Academy is a 22-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker’s Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
Press Release Distribution By PressReleasePoint
Contact:
Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001 USA
+212.631.9400
Fax: 212.631.0659
[email protected]
http://www.bankersacademy.com
