Chippewa Valley Bank has recently deployed a collection of Banker’s Academy bank training programs.
New York, NY, June 16, 2009 — Chippewa Valley Bank has recently deployed a collection of Banker’s Academy bank training programs, to be hosted and maintained by Banker’s Academy’s Learning Management System (LMS), Learning Link®.
Focus on Compliance covers: Bank Secrecy Act (BSA), Anti-Money Laundering (AML), USA PATRIOT Act, OFAC, Privacy, Reg P, Gramm-Leach-Bliley Act, Right to Financial Privacy Act, Sarbanes-Oxley (SOX), Reg CC & Check 21, Reg D, Reg E, Reg Z, Truth in Lending, FCRA, FACT Act, HMDA, CRA and Bank Bribery, among many more.
Take Charge! Achieving Teller Excellence is a comprehensive program that gives tellers an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the Bank offers, and teaches tellers how to process and settle transactions while being mindful of compliance issues.
Achieving Consumer Lending Excellence includes benefits such as increased sales, improved customer service, smarter lending decisions, better application completion, compliance with lending policies and produces accurate, efficient consumer lenders.
Achieving Commercial Lending Excellence gives commercial lenders an overview of the industry, including the concepts of financial analysis and business structures; reviews various products and services that the Bank offers; and teaches lenders how to sell those products and services.
Achieving Bankwide Security Excellence covers: Opening and Closing Procedures, Robbery Prevention and Procedures, Bomb Threats, Kidnappings, Fires, Medical Emergencies and Information Security. Participants will learn how to recognize identity theft, social engineering, phishing, fraud and spam scams complying with privacy laws and regulations such as the GLBA, Reg P and FACT Act.
Edcomm Banker’s Academy’s full-featured LMS, Learning Link® maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system.
For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.
Chippewa Valley Bank maintains 9 branches located in Wisconsin and assets of more than $201 million.
The Edcomm Group Banker’s Academy is a 22-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker’s Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
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Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001, USA
+212.631.9400
Fax: 212.631.0659
[email protected]
http://www.bankersacademy.com
