First Community Bank has renewed its contact with Edcomm Banker’s Academy for training programs.
New York, NY, September 08, 2009 — First Community Bank has renewed its contact with Edcomm Banker’s Academy for training programs that will continue to be hosted and maintained by Edcomm Banker’s Academy’s LMS, Learning Link Premium®.
Achieving Platform Excellence gives platform professionals an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the Bank offers, teaches them how to sell those products and services and how to open new accounts and loans, process inquiries and other customer transactions.
Take Charge! Achieving Teller Excellence gives tellers an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the Bank offers, such as checking, and how to process and settle transactions while being mindful of compliance issues.
Focus on Compliance covers: BSA, AML, USA PATRIOT Act, OFAC, Privacy, Reg P, Gramm-Leach-Bliley Act, Right to Financial Privacy, Sarbanes-Oxley, Reg CC & Check 21, Reg D, Reg E, Reg Z, Truth in Lending, FCRA, FACT Act, HMDA, CRA and Bank Bribery.
Focus on HR Compliance covers Ethics and Code of Conduct, Conflicts of Interest, EEO, Harassment and Discrimination, ADA, FMLA, HIPAA, FLSA and COBRA, as well as other laws and regulations from OSHA, EEOC and OFCCP.
Learning Link Premium® provides users with an additional set of tools to assist in the learning experience, including automatic email updates and reports to all users regarding course completion and due dates.
Learning Link® maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available for download and integration into any HR system. Learning Link’s servers have been issued a SAS-70 attesting to the quality of their security, business continuity and performance.
For more information about programs like this, or to find out how Edcomm Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.
Chartered in 1869, First Community Bank operates 12 branch locations and maintains assets exceeding $569 million.
Edcomm Banker’s Academy is a 22-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. Edcomm Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller, Compliance and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
Edcomm Banker’s Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
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Contact:
Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001, USA
Tel: +212.631.9400
Fax: 212.631.0659
[email protected]
http://www.bankersacademy.com
