Dimension Data Achieves Cisco Gold Certification in UAE

The specialist IT services and solutions provider was awarded Gold Certification after meeting Cisco’s in-depth evaluation of its networking competency, technical expertise, services and support.

Dubai, United Arab Emirates, November 24, 2008: Dimension Data, a leading regional specialist IT services and solutions provider, today announced that it has achieved Gold Certification from Cisco®. To earn the Cisco Gold Certification, Dimension Data had to meet the rigorous standards set forth by Cisco for networking competency, service, support and customer satisfaction.

Speaking on their achievement, Dimension Data’s Solutions and Services Director in the Gulf, Neill Hart said, “we are extremely pleased to announce our status as a Cisco Gold Certified partner. The investment that we have made in achieving this level of expertise is a demonstration of Dimension Data’s commitment to this region. This award recognises the high levels of service and support that Dimension Data offers its customers.”

“We are committed to providing the tools, training and programs that help drive partner growth, differentiation and profitability,” said Edison Peres, senior vice president and chief go-to-market officer for worldwide channels at Cisco. “With specializations in Unified Communications, Routing and Switching, Security, and Wireless LAN, Dimension Data has made an investment in developing the capability to deliver the integrated and customized technology solutions today’s customers demand.”

The Cisco Resale Channel Program provides partners with the training required to build sales, technical and Cisco Lifecycle Services skills, and then validates their skills through a third-party audit. Cisco resale partner certifications—Select,Premier,Silver and Gold—represent an increasing breadth of skills across key technologies and a partner’s ability to deliver integrated networking solutions. Cisco resale partner specializations—Express, Advanced and Master —reflect an increasing depth of sales, technical and service expertise in particular technologies.

As a Cisco Gold Certified Partner, Dimension Data has met the requirements for attaining the broadest range of expertise across multiple technologies by achieving the four following Cisco advanced specializations: Unified Communications, Routing and Switching, Security, and Wireless LAN. In addition, Dimension Data has integrated Cisco Lifecycle Services into their offerings and is required to maintain high levels of customer satisfaction. Cisco Gold Certification provides Dimension Data access to comprehensive sales, technical, and lifecycle services training and support available from Cisco.

About Dimension Data
Dimension Data plc (LSE:DDT), a specialist IT services and solution provider, helps clients plan, build, support and manage their IT infrastructures. Dimension Data applies its expertise in networking, security, operating environments, storage and contact centre technologies and its unique skills in consulting, integration and managed services to create customised client solutions.

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