Edcomm Banker’s Academy has made recent updates to its TouchPoint System Simulation Training (SST) program for 2010.
New York, NY, August, 02, 2010 — Edcomm Banker’s Academy has made recent updates to its TouchPoint System Simulation Training (SST) program for 2010. System Simulation Training (SST) for TouchPoint has been revised as part of Edcomm Banker’s Academy’s ongoing commitment to providing the most up-to-date and pertinent financial services information as the banking industry enters a new decade.
Systems conversions can be a long and bumpy road. Whether financial institutions are implementing a new system due to a merger or acquisition or simply upgrading their technology, systems conversion efforts consume their resources and their patience. But getting a new system up and running is only half of the battle. The real challenge is giving employees the training and practice they need to make the new system a success. Through training, financial institutions will be able to ensure that their staff is able to accurately process transactions when they flip the switch.
System Simulation Training (SST) for TouchPoint, from Edcomm Banker’s Academy, is a computer-based, distance learning program, which can be delivered via Internet, Intranet or CD. Using Edcomm Banker’s Academy’s unique Observe-Practice-Demonstrate Model, students will learn a series of real-world transactions including check cashing, deposits, balancing, account opening and customer searches – ensuring that all staff at a Bank, Credit Union or Money Services Business (MSB) is fully prepared to serve customers.
For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.
The Edcomm Group Banker’s Academy is a 23-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker’s Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
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Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza, Suite 1010
New York, NY 10001, USA
Tel: +212.631.9400
Fax: 212.631.0659
[email protected]
http://www.bankersacademy.com
