Edcomm Banker’s Academy has made immediate updates to its Teller training program to reflect changes for 2010.
New York, NY, March 24, 2010 — Edcomm Banker’s Academy has made immediate updates to its Teller training program to reflect changes for 2010. Take Charge! Achieving Teller Excellence has been updated as part of Edcomm Banker’s Academy’s ongoing commitment to providing the most up-to-date and pertinent financial services information as the banking industry enters a new decade.
Tellers are the heart of every retail operation and are considered the face of the bank. Without excellence on the teller line, no branch can maximize its financial success. Therefore, every teller must be professional and prepared. By learning the knowledge, skills and attitude to be successful, tellers will interact well with customers, complete processing and settlement transactions quickly and correctly, and follow compliance and security procedures that protect the bank and its customers.
Take Charge! Achieving Teller Excellence, from Edcomm Banker’s Academy, is a comprehensive program that gives tellers looking to obtain a job at a bank or further their career the training they need to succeed. Take Charge! Achieving Teller Excellence provides an overview of the financial industry, prepares tellers to provide outstanding customer service, reviews the various products and services that the Bank offers, such as checking, savings, CDs, loans and IRAs, and teaches tellers how to process and settle transactions while being mindful of compliance issues that affect their work.
For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.
The Edcomm Group Banker’s Academy is a 22-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker’s Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
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Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001, USA
Tel: +212.631.9400
Fax: 212.631.0659
[email protected]
http://www.bankersacademy.com
