Edcomm Banker’s Academy has recently certified 12 relationship managers from a Florida bank through its Relationship Selling training program.
New York, NY, February 14, 2011 — Edcomm Banker’s Academy has recently certified 12 relationship managers from a Florida bank through its Relationship Selling training program. Upon competition of Achieving Relationship Selling Excellence, participants gained the knowledge, skills and certification needed to build long-term sales relationships with their customers.
Relationship selling is about the importance of using relationships and relationship building techniques to change the way that you sell banking products and services. It’s not only about focusing on the customer, his/her needs, and his/her understanding of value, it’s also about building the sale around a relationship of trust and mutual benefit.
Achieving Relationship Selling Excellence, from Edcomm Banker’s Academy, is an interactive training program that teaches relationship managers everything they need to know about relationship selling. Participants will learn how to focus on the customer to improve company profits and customer satisfaction, as well as how to build the sale around a relationship of trust and mutual benefit. Achieving Relationship Selling Excellence covers topics such as: What Is Relationship Selling?, Traditional Selling vs. Relationship Selling, The Relationship Selling Model, Maintaining Relationships, and more.
For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.
The Edcomm Group Banker’s Academy is a 23-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker’s Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
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Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001
Tel: +212.631.9400
Fax: 212.631.0659
[email protected]
http://www.bankersacademy.com
