Ashland, OR, July 1, 2009 – With all the uncertainty in today’s economic picture, it’s refreshing to see that due diligence, commitment to a “customer first” mentality, and relentless optimism are propelling the growth of GoldAndGems.com while similar businesses are throwing in the towel. Father and son team, Richard & Ron Hansen are true leaders in the jewelry industry.
Since 1981, their Gold & Gems storefront in Ashland, Oregon has been a family affair – a business built on honesty and a high code of ethics that provides exceptional jewelry and service. While it is true that foot traffic from tourists and other out of town visitors to their storefront is off from previous years, the new traffic and repeat visitors to GoldAndGems.com online store is scoring tremendous growth! Quality, well priced ArtCarved wedding rings and the new Black Ice Creations black diamond necklaces have seen in store and online customers testimonials rise.
Ron attributes the growth to the family ethics of integrity and honest communication. He personally replies to all the customer inquiries submitted through the Website. “Essentially,” Ron says, “I interact with our clients very much the same way I would as if they were here in our showroom. People are absolutely amazed not only that a real person rapidly responds to their query, but that they are also communicating with a knowledgeable jeweler that anticipates their needs. That is extremely reassuring to people. It is a key aspect of our success.”
As with any successful business, there is more to it than that. GoldAndGems.com features state-of-the-art technology including online videos, easy navigation, and guaranteed secure online ordering. Free delivery, a generous return policy, free engraving, and Gold & Gems fine jewelry one year extension of manufacturer’s warranty are all complimented by the real kicker – zero sales tax. Since Oregon is a sales tax free state, GoldAndGems.com customers can save hundreds of dollars on quality rings, watches, and other fine jewelry.
With the addition of Gabriel and Co Jewelry to an already stellar inventory and the advanced commitment to customer service, Gold and gems has been able to more than double its growth this year despite the greater economic slide.
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Contact Information:
Ron Hansen
Gold and Gems Fine Jewelry
25 North Main Street
Ashland, OR 97520
877.917.8477
541-488-2753
[email protected]
http://www.goldandgems.com/
