Hastings City Bank has renewed its contract with Edcomm Banker’s Academy for three additional years of Compliance, Teller and Platform training.
New York, NY, March 03, 2009 — Hastings City Bank has renewed its contract with Edcomm Banker’s Academy for three additional years of Compliance, Teller and Platform training. The Bank will also go on to use Learning Link®, Edcomm Banker’s Academy’s Learning Management System (LMS), for hosting and maintenance.
Focus on Compliance covers: Bank Secrecy Act (BSA), Anti Money Laundering (AML), USA PATRIOT Act, OFAC, Privacy, Reg P, Gramm-Leach-Bliley Act, Right to Financial Privacy, Sarbanes-Oxley (SOX), Reg CC & Check 21, Reg D, Reg E, Reg Z, Truth in Lending, FCRA, FACT Act, HMDA, CRA, and Bank Bribery.
Take Charge! Achieving Teller Excellence gives tellers an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the Bank offers, and teaches tellers how to process and settle transactions while being mindful of compliance issues.
Achieving Platform Excellence gives platform professionals an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the Bank offers, teaches them how to sell those products and services and teaches the platform how to open new accounts and loans, process inquiries and other customer transactions.
Learning Link®, Edcomm Banker’s Academy’s full-featured LMS, is built on industry-standard SCORM and AICC compliance, but adds features and capabilities far beyond any competing products. Learning Link® maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system. Learning Link’s servers have been issued a SAS-70 attesting to the quality of their security, business continuity and performance.
For more information about programs like this, or to find out how Edcomm Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call 888-433-2666.
Founded in 1886, Hastings City Bank provides excellent customer service to its six Michigan branches and maintains assets totaling nearly $240 million.
Edcomm Banker’s Academy is a 22-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. Edcomm Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
Edcomm Banker’s Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
Contact:
Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001
888-433-2666
[email protected]
http://www.bankersacademy.com
