An Illinois-based Credit Union League has chosen Edcomm Banker’s Academy to provide Teller and Security teleconference training sessions.
New York, NY, January 24, 2011 — An Illinois-based Credit Union League has chosen Edcomm Banker’s Academy to provide Teller and Security teleconference training sessions. Take Charge! Achieving Teller Excellence for Credit Unions and Achieving Security Excellence for Credit Unions will be presented via telephone to the Credit Union’s employees.
Take Charge! Achieving Teller Excellence for Credit Unions, from Edcomm Banker’s Academy, is a comprehensive program that teaches tellers everything they need to know to succeed at a credit union. Take Charge! Achieving Teller Excellence for Credit Unions provides an overview of the financial industry, prepares tellers to provide outstanding customer service, reviews the various products and services that the credit union offers, such as checking, savings, CDs, loans and IRAs, and teaches tellers how to process and settle transactions while being mindful of compliance issues that affect their work.
Achieving Security Excellence for Credit Unions, from Edcomm Banker’s Academy, covers the following topics: Opening and Closing Procedures, Robbery Prevention and Procedures, Bomb Threats, Kidnappings, Fires, Medical Emergencies and Information Security, among others. Participants will learn how to recognize identity theft, social engineering, phishing, fraud and spam scams while complying with privacy laws and regulations that require due diligence, such as the GLBA, Reg P and FACT Act.
For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.
The Edcomm Group Banker’s Academy is a 23-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker’s Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
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Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001
Tel: +212.631.9400
Fax: 212.631.0659
[email protected]
http://www.bankersacademy.com
