Albany, NY area – July 27, 2010 – Computer Answers is a leading provider of is an IT support company, providing IT infrastructure management services. Our services include remote IT support and outsourcing, network, server and desktop management, IT managed and NOC services.
IT Infrastructure Management
IT Infrastructure Management and IT Technical Support helps you get the best out of the IT systems of your business. Let the IT support specialist takeover to ensure the smooth running of all systems.
IT Infrastructure Management:
IT Infrastructure Management refers to managing the IT infrastructure of a company. IT infrastructure is basically the backbone of any global enterprise. Today, the biggest challenge to achieving one’s business goals could be uninterrupted functioning of the IT infrastructure. The four key characteristics of IT Infrastructure are:
• Availability
• Reliability
• Manageability
• Scalability
These are also referred to as the Arms of IT infrastructure. Reliable IT infrastructure in today’s world can prove to be the biggest differentiator for any enterprise.
For any organization related to information technology, IT infrastructure management and IT technical support are crucial to all operations. In fact, several companies devote huge resources for managing policies, processes, equipments, data, human resources and external contacts in order to maintain overall effectiveness.
IT Infrastructure management can be divided into three categories:
• Systems Management
• Network Management
• Storage Management
IT infrastructure can also be managed by contacting various vendors, such as IBM, Hewlett-Packard or Microsoft.
Purpose of IT Infrastructure Management:
The main objectives IT infrastructure management include:
• Ensuring adherence to standards
• Reduction in the duplication of effort
• Promoting adaptability necessary for a changeable environment
• Ensuring interoperability among organizational and external entities
• Enhancing the flow of information throughout an information system
• Ensuring that management policies and practices are in tune with the IT needs
IT infrastructure management ensures that all these objectives are fulfilled with equal efficiency.
IT Technical Support:
IT technical support refers to assistance in managing products related to software and hardware. Several companies, such as Samsung and HP, provide after-sales technical assistance to their customers. Sometimes, these services are provided free of cost, while at other times a fee is charged from an IT technical support organization. Most companies today prefer to have in-house technical assistance and many large organizations have a complete department dedicated to this type of assistance.
Computer Answer’s Infrastructure Management and Technical Support (IMTS) business unit offers a comprehensive portfolio of Consulting & Implementation Services (CIS), Managed Services (MS), Security Services (SS), and Technical Support Services (TS) focused at improving IT operational efficiency and availability.
Computer Answers wide range of services ensures that you are able to concentrate on your core business while Computer Answers manage your IT Infrastructure and provide support services to your customers.
Computer Answers are designed for organizations with growing and distributed networks, helping to dramatically reduce manual workload and enabling IT staff to focus on adding value to business operations.
For more information visit http://www.computer-answers.com/content/it_infrastructure_management
If you have any problems or questions regarding your IT infrastructure, give us a call. Computer Answers be happy to answer any of your questions and even setup a time to talk with you in person to discuss your IT needs.
Contact us today to get technical solution for your IT problems.
Contact
Computer Answers
617 Central Ave. Albany, NY 12206, (518) 207-1477
