Investors Savings Bank Adds CRM and Total Plus Systems Training to Banker’s Academy Curriculum

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Investors Savings Bank has recently added custom System Simulation Training (SST) from Edcomm Banker’s Academy for its Customer Relationship Management (CRM) and Total Plus Systems.

New York, NY, March 31, 2011 — Investors Savings Bank has recently added custom System Simulation Training (SST) for its Customer Relationship Management (CRM) and Total Plus Systems to its existing bank training curriculum from Edcomm Banker’s Academy. These core systems will be hosted and maintained by Edcomm Banker’s Academy’s Learning Management System (LMS), Learning Link®.

System Simulation Training (SST), from Edcomm Banker’s Academy, is a computer-based, distance learning program, which can be delivered via Internet, Intranet or CD. Using Edcomm Banker’s Academy’s unique Observe-Practice-Demonstrate Model, students will learn a series of real-world transactions including check cashing, deposits, balancing, account opening and customer searches – ensuring that all staff at a Bank, Credit Union or Money Services Business (MSB) is fully prepared to serve customers.

Testing, tracking, administration, reports and certification are easily accomplished through Learning Link®, Edcomm Banker’s Academy’s full-featured LMS, which has an open architecture that builds on industry-standard SCORM and AICC compliance, but adds features and capabilities far beyond any competing products. Learning Link® maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system. Learning Link’s servers have been issued a SAS-70 attesting to the quality of their security, business continuity and performance.

For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.

Investors Savings Bank is an independent, full-service community bank headquartered in Short Hills, New Jersey, with over 82 full service-branches and assets exceeding $8.9 billion.

The Edcomm Group Banker’s Academy is a 24-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).

The Edcomm Group Banker’s Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
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Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza, Suite 1010
New York, NY 10001, USA
T: 212.631.9400
F: 212.631.0659
[email protected]
http://www.bankersacademy.com

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