For a long time IT infrastructure was considered to be hardware and software. At the most, it included a related network if there was one. As such, management of IT infrastructure meant procurement and installation of the necessary hardware and software. However, competition and concerns about growth have brought about a paradigm shift in the way organisations now think about IT infrastructure management. In fact, the very meaning of IT infrastructure management has changed beyond the basic function of procurement.
It infrastructure management is now a pervasive concept that starts, as before, from procurement and installation of hardware and software but now extends to front and back office operations, covers affiliates, customers and staff and permeates other operations such as strategising, planning, manufacturing, client relationship management and servicing.
Today, business processes depend heavily on IT infrastructure for achievement of objectives critical for gaining competitive advantage and maintaining growth.
Another development in IT infrastructure has been that it has become more complex and extremely specified. Organisations have come to realise that IT infrastructure management in today’s context is the vital connection between IT infrastructure and business processes.
More than anything else, this has been instrumental in driving organisations to develop expertise in IT infrastructure management.
Not only demands on IT infrastructure have increased, businesses too have undergone a dramatic change. Changing times have shortened process timelines from weeks to hours, even seconds in many cases, with concomitant increase in cost of downtime. This transition has been all encompassing and covers practically every sphere of business operations; from transactions related to customers and suppliers to communication with staff to financial reporting. Functions critical to smooth business operations must not only be ready but also available at all times for increasing operational efficiency.
The growing need of instant availability and the impact of downtime cost have compelled businesses to prefer business models based on service oriented IT infrastructure and supported by web technologies. This allows them to process transactions in real time and facilitates better integration of data and applications. Real time computing also allows businesses and their partners to respond more quickly to changing customer demands, now opportunities and unforeseen supply changes as there is better visibility into markets as well as business operations.
The changing business scene has brought IT-infrastructure management services (IT-IMS) in focus in a big way. There is also a pressing demand for skilled professionals as efficient IT infrastructure management reduces costs, increases return on investment and also releases workforce for focusing on identifying opportunities and developing new competencies. The reality is that in the modern business scene, management of IT infrastructure is the thin line that divides success from failure of businesses.
IIHT is a training company that initiated IT-IMS training in India in 1992. It has more than 220 branches worldwide. It offers integrated industry oriented training courses structured as per international standards. Supported by high-powered practice sessions, training courses at IIHT, Vadapalani, Chennai, can help fresh entrants in the IT arena as well as budding engineers and managers in realisation of their dreams.
Contact Details
No-321, 2nd floor, Doshi Gardens,
Arcot road,
Vadapalani,
Chennai-600026
044-43069570
9677055562/9500008756
[email protected]
www.iihtvadapalani.com
