In the current scenario, web based systems and web based programming languages have gained traction for information dissemination. Telephony systems have lagged behind because of complexity and lack of expertise. Kookoo plans to address this problem by making telephony functions accessible through common web programming languages
Bangalore India, September 20, 2011: Ozonetel Systems, a pioneer in the ‘cloud telephony’ technology in India has released the next version of Kookoo.in, India’s first hosted telephony platform in the cloud. The key objective of Kookoo is to address the lack of telephony systems prevailing today, by making telephony functions accessible through a common web platform. Kookoo functions as an interface between the web application and the caller by taking phone commands from one end (caller) and executes on the web. After allowing businesses to build innovative phone applications, KooKoo now provides another channel for businesses to interact with their customers by integrating incoming & out going SMS. KooKoo can now offer 10 digit numbers so that customers can send SMSes to the businesses who are leasing this platform. Kookoo.in is providing an innovative way of telephony functions for web programmers to enable web/e-commerce sites to offer telephone channel as a mechanism to service customers.
The big advantage with Kookoo is the “Pay per use” model. If your business is successful and you get more calls, then you pay more. If not, you just pay rental. In the short span of its launch since August 2010, Kookoo has 1,000 registered developers and 100 customers who have built voice services such as IVR and PBX systems.
Elaborating on the concept behind KooKoo.in CSN Murthy Founder & CEO, Ozonetel Systems said, “Even though India is the second largest and the fastest growing telecom market in the world today, with over 740 million telephone users, we have only 50 million Internet users. We realized that Telephony systems have lagged behind because of exorbitant setup costs and maintaining them. We saw an opportunity to develop a system which addresses this problem by making telephony functions accessible through common web programming languages. Today, we are happy and confident that advanced version of kookoo.in helps the company’s with web based companies to scale up their business through telephony”
Kookoo service is currently available in all the key centers like Hyderabad, Bangalore, Chennai, Delhi, Mumbai, Kolkata, Pune and shortly extended to Cochin and Ahmadabad. KooKoo users can now get local numbers from all these locations and build their voice services like IVR and PBX systems.
About Ozonetel Systems: Ozonetel Systems is a pioneer of the ‘cloud telephony’ technology in India and will enable enterprises reach out to a huge customer base in India that may not access the internet and finds it easier to avail products and services through the telephone. Founded in 2007 by serial technology entrepreneur Murthy Chintalapati.Ozonetel’s primary offering is Cloud Telephony Services (CTS), through a suite of voice products such as Anytime Anywhere Agent call center software, Virtual PBR/IVR, Wireless PBX, voice loggers, payment processing, etc. By deploying Ozonetel’ s unique SaaS technology platform, enterprises can get fully hosted voice services such as virtual call center, Virtual PBX/ IVR, voice broadcasting, call tracking and ongoing technical support, without having to invest in any premise deployed hardware or software. Once businesses experience cloud telephony, they quickly become indispensable as they remove the limitations of the current PBX and contact center equipment placed in offices and still give them scalability in a plug & play mode at affordable cost, creating enormous value. It is this opportunity that Ozonetel plans to capitalize on. For further details please visit www.ozonetel.com & http://www.kookoo.in/http://blog.kookoo.in.
For editorial queries contact Saritha/Priyanka of PRHUB @ 080- 22483007/8/[email protected]
