Peninsula Bank has recently renewed its contract with Edcomm Banker’s Academy for an additional two years of comprehensive bank training programs.
New York, NY, November 09, 2009 — Peninsula Bank has recently renewed its contract with Edcomm Banker’s Academy for an additional two years of comprehensive bank training programs – hosted and maintained by Edcomm Banker’s Academy’s Learning Management System (LMS), Learning Link®.
Focus on Compliance covers: Bank Secrecy Act (BSA), Anti Money Laundering (AML), USA PATRIOT Act, OFAC, Privacy, Reg P, Gramm-Leach-Bliley Act, Right to Financial Privacy, Sarbanes-Oxley (SOX), Reg CC & Check 21, Reg D, Reg E, Reg Z, Truth in Lending, FCRA, FACT Act, HMDA, CRA and Bank Bribery.
Take Charge! Achieving Teller Excellence provides an overview of the financial industry, prepares tellers to provide outstanding customer service, reviews the various products and services that the Bank offers, and teaches tellers how to process and settle transactions while being mindful of compliance issues.
Achieving Platform Excellence gives platform professionals an overview of the industry, prepares them to provide outstanding customer service, teaches them how to sell various products and services offered by the bank and teaches the platform how to open new accounts and loans, process inquiries and other customer transactions.
Focus on HR Compliance covers: Ethics and Code of Conduct, Conflicts of Interest, Equal Employment Opportunity (EEO), Harassment and Discrimination, Americans with Disabilities Act (ADA), Family Medical Leave Act (FMLA), Health Insurance Portability and Accountability Act (HIPAA), Fair Labor Standards Act (FLSA) and COBRA.
Edcomm Banker’s Academy’s full-featured LMS, Learning Link®, maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system.
For more information about programs like this, or to find out how Edcomm Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.
Peninsula Bank provides personal and business banking products and services through its 13 Florida locations and maintains assets exceeding $637 million.
Edcomm Banker’s Academy is a 22-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. Edcomm Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
Edcomm Banker’s Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
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Contact:
Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001, USA
Tel: +212.631.9400
Fax: 212.631.9400
[email protected]
http://www.bankersacademy.com
