Protouch, Europe’s No 1 manufacturer and distributor of touch screen monitors equipment have been shortlisted in the Retail Week Technology awards for their self service kiosk range for nursery supplier, Kiddicare.
The touch screens company have been shortlisted for the EPoS Initiative Award for their self service kiosks, specifically designed for the UK’s largest nursery supplier, which were installed at Kiddicare’s store in Hampton, Peterborough in April 2008.
The Kiddicare kiosk range was shortlisted, alongside three other entries, for its great functionality and benefits to both Kiddicare’s business and its customers.
The winner will be announced at the awards ceremony due to take place at the prestigious London Hilton, on Park Lane on June 16, 2009.
An expert panel of judges in the retail industry will be selecting the winners, comprising of, Peter Federico, Group IT Director at bmi, (British Midland Airways) Ric Francis, Former Executive Director of the Post Office, James Henry, IT & Ecommerce Director of Flying Brands, Peter Mila, Information, Ecommerce & Logistics Director at Thomas Pink and Ian Woosey, Group IT Director of Carpetright.
This year, the awards saw some remarkably high level entries; both in terms of quality and quantity, which saw technology editor of Retail Week, Joanna Perry, congratulate the finalists on their exceptional efforts they have put in to create new and innovative technology.
The awards are an annual event, and bring together some of the most experienced and professional companies within the technological industry, presenting a wide range of innovative, creative and customer-focused technology for 2009.
Tom Quarry, Managing Director of Protouch, said, “This is the third time we have been shortlisted for an award and we are delighted at the success of the kiosks and by the industries recognition that Protouch is leading the way for in store EPoS kiosk solutions.”
Kiddicare approached Protouch after finding that an average order on their website was nearly four times as more than that of its store, due to effective selling methods on the Internet. The nursery supplier was looking to find a way to provide customers with the option of purchasing individual brand merchandise in store.
The self service kiosk was created using Protouch’s Xen X5 model, complete with a 19” touch screen, Verifone Secura, chip and pin unit and an 80mm receipt printer, with each kiosk finished with cool, individual branded covered laminate.
The software was produced by K3, who partnered Protouch in the Kiddicare Solution.
Each of the kiosks gives information on product availability, and enables the customer to order and pay for their goods and arrange for collection and delivery there and then. The kiosks also provide additional information on related items and promotions, and a great help to staff when a product is not in-store as they can show customers alternative items via the kiosk.
The new self service kiosks have been so well received in the new store, that Kiddicare plan to expand the kiosk service further and has since ordered several more units.
The nursery supplier have found that the kiosks are already reducing queues at the checkouts and allowing Kiddicare to manage more customers with less staff costs.
Tom Quarry, Managing Director of Protouch, said, “We are delighted that the Kiddicare kiosk solution has improved the in-store experience of Kiddicare’s customers.
“I think Protouch and K3’s combined thinking offers great blue print for any product or service provider seeking multi-channel marketing.”
Protouch are continually working alongside other companies to provide solutions to their customers retail needs. With so many varieties of touch screens available, Protouch offer their clients exceptional service and high quality touch screen technology to fit with a company’s profile.
Quarry said, “We are continuing to develop new EPoS solutions like the Xen X4, which is being trialled by several big brands and looks to have great success also.”
The Awards will take place at the prestigious London Hilton on Park Lane on June 16, 2009, where 700 senior retailers from right across the industry are expected to turn up, proving it is really not a night to be missed.
Notes to Editors
At Protouch we are all about touch screens; every piece of hardware we sell or rent has one. In fact we’re touch screen people pure and simple. We roll out touch screen kiosks, monitors & PCs, EPoS systems and large format digital signage across all industries and each one can be specially made to a brief.
We think it is this dedication that has made us the No.1 supplier of touch screens and kiosks in the UK, because we don’t just sell, we evolve. Every product and service we offer is there to provide our customers and the industry with the right solution at the right time. We can do everything from in store payment, ordering, product look up, receipt / ticket printing, RFID, Bluetooth, branding and much more.
Our products have optimised the sales and services of clients such as, Specsavers, Sports World and IKEA and currently we are trialling kiosks for several other high profile companies which will lead to further substantial roll outs.
In 2008 we won ‘EPoS innovation of the year’ for our revolutionary in store kiosk solution at the Retail Systems Awards 2008; were awarded ISO 9001 certification in recognition of our high standard of Quality Management Systems, and thanks to a successful sales year, we have relocated our manufacturing site and offices to a purpose built 22 000ft² facility in Camberley, Surrey.
For more visit: www.protouch.co.uk
Protouch Manufacturing Ltd
Unit 1A
Albany Park Industrial Estate
Frimley Road
Camberley
Surrey
GU16 7QQ
Website: www.protouch.co.uk
