Union National Community Bank has deployed Compliance, Platform, Teller, Consumer Lending, and Credit Risk Management training from Edcomm Banker’s Academy.
New York, NY, November 27, 2008 — Union National Community Bank has deployed 5 training programs from Edcomm Banker’s Academy – along with Edcomm Banker’s Academy’s own LMS, Learning Link®.
Focus on Compliance covers: Bank Secrecy Act (BSA), Anti Money Laundering (AML), USA PATRIOT Act, OFAC, Privacy, Gramm-Leach-Bliley, Sarbanes-Oxley, Reg CC, Check 21, Reg E, Truth in Lending, FCRA, FACT Act, ECOA, Fair Lending, HMDA, CRA, and Bank Bribery.
Achieving Platform Excellence covers: an overview of the industry; how to provide outstanding customer service; the various products and services that the Bank offers; how to open new accounts and loans; how to process inquiries and other transactions while being mindful of compliance issues.
Achieving Teller Excellence covers: an overview of the industry; how to provide outstanding customer service; the various products and services that the Financial Institution offers; how to process and settle transactions while being mindful of compliance issues.
Achieving Consumer Lending Excellence offers benefits that include increased sales, improved customer service, smarter lending decisions, better application completion, compliance with lending policies and accurate, efficient consumer lenders.
Focus on Credit Risk Management covers: micro- and macro-lending; the Five C’s of Credit; the credit lending cycle; types of borrowers; how to read a credit report; credit scoring models; how to make sound lending decisions; how to optimize risk and reward dynamics.
Edcomm Banker’s Academy’s full-featured learning management system, Learning Link®, maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system.
For more information about programs like this, or to find out how Edcomm Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call 888-433-2666.
Union National Community Bank serves residents of Lancaster County, Pennsylvania and maintains assets exceeding $477 million.
Edcomm Banker’s Academy is a 21-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. Edcomm Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation.
Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
Edcomm Banker’s Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
Contact:
Linda Eagle
The Edcomm Group Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001
888-433-2666
[email protected]
http://www.bankersacademy.com
