Ameyo Communications Suite- A flagship offering of Drishti enables a well structured parking management system for MAWAQiF, a division of DoT, Abu Dhabi. MAWAQIF implemented Ameyo Communications Suite aimed to simplify parking problems, respond to every customer inquiry and gather their constructive feedback in an ongoing manner. With Ameyo as the technology base, a multi-lingual and multi...
Drishti’s Ameyo Communication Suite becomes the technology behind multi-level interwoven business processes of Adecco India. The Bangalore-based HR solutions company offers temporary staffing, permanent placement, outsourcing, consulting and outplacement services to A-list companies. Ameyo helped in consolidating their diverse communication processes across different entities as well as...
Drishti’s award-winning call center software, Ameyo, powers high-demanding international outbound operations for a Call Center in Bangladesh. The BPO is a division of well-respected Runner Group of Companies and offers international telemarketing services to countries like Australia and Canada. Ameyo provided a robust outbound technology that completely automated the dialing processes and...
Drishti, a leading communication solutions vendor bags the prestigious TMC Labs Innovation Award 2011. The award organized by TMC, a global media company is presented by Customer Interaction Solutions magazine. Drishti won the award for its Ameyo Communication Suite – the contact center software powering millions of customer interactions across the globe. The TMC Labs Innovation Awards are...
Ameyo enables customer interaction management for Seven Seas Edutech. For a diverse service portfolio in education consultancy and manpower services, Seven Seas Edutech caters to mass student/ customer queries on a daily basis. Ameyo helped them consolidate the interactions, map the caller profiles and also automate multi-department call routing for effective query resolution. With a centralized...
Drishti-Soft along with their VAR (Value Added Reseller) – City Services exhibited at the Middle East Call Center Event 2011 held in Dubai, UAE. Along with a highly successful stint at the exhibition, the companies also won a joint-award for their technology deployment at Department of Transport (DoT), Abu Dhabi. Drishti’s Ameyo Communication Suite was appreciated as the “Best...
Ameyo – the award-winning call center software from Drishti-Soft powers telesales operations for Cosmotec Contact Center. The latter being a Philippines-based BPO caters to various international clients in a multiple shift scenario. With dynamic process needs, the base technology powering operations had to be stable and reliable. Ameyo became a perfect platform for high efficiency calling...
Philippines based BPO – NCAS chooses Drishti’s Ameyo as their call center technology. Instigating operations, the BPO was looking for a reliable solution that had complete features to power their outbound calling processes. Ameyo’s capability to map to business processes enabled NCAS to harness productivity right from inception. The value delivered to their client resulted in...
Being a leader and an innovator in outbound dialing solutions, Drishti delivers yet again with Parallel Predictive Dialing (PPD). Thinking beyond the usual is a custom at Drishti Labs. The earlier innovation PACE or Pro Active Connect Enhancer worked on streamlining the customer contact process and delivered measurable increase in connect rates while lowering telephony expenses by minimizing...
Drishti-Soft – an innovator of customer interactions management solutions is now an ISO 9001:2008 company. The standards provide a framework to manage the organization’s business and ensure a philosophy of continual improvement in all aspects of the business. Strict adherence to the ISO standards would increase the effectiveness and efficiency of Drishti-Soft through continual improvement...