Author

Drishtisoft

Drishti-Soft and DQN Corporation organize “Transforming the Customer Experience” Workshop in Vietnam

By Drishtisoft
In Uncategorized
2 Min read
D

DQN Corporation and Drishti are organizing a specialized workshop on strategies to transform customer experience. Scheduled on 19th November 2010 at Ho Chi Minh City, Vietnam; the workshop would tackle the ever- reverberating question of what businesses are doing to deliver highest quality customer experience. Latest research shows that while 92 percent of C-level executives believe that customer...

Read onRead later

Drishti participates in 2nd APPCAL & CCAM Expo 2009 held at Kuala Lumpur, Malaysia

By Drishtisoft
In Uncategorized
3 Min read
D

Gurgaon, November 24, 2009: Drishti-Soft Solutions participated in 2nd APPCAL & CCAM Expo 2009 held at Sunway Resort Hotel in Kuala Lumpur, Malaysia from 4th to 6th November 2009. The event saw leading Contact Centre Professionals and industry experts from APAC present and discuss current and future trends of global Contact Center industry. The exhibition hall hosted over 50 exhibition booths...

Read onRead later

Drishti-Soft acquires BPO Asia (Malaysia) as a client in partnership with Microtel Technologies

By Drishtisoft
In Uncategorized
3 Min read
D

Gurgaon, November 03, 2009: BPO Asia is a promising outsourced contact center having deep experience in telemarketing and customer support processes for local enterprises and call centers in Malaysia. The major challenges BPO Asia was facing were linguistic and agent skills management. Malaysia being a multi-cultural and multi-linguistic society includes English, Chinese, Malay and Tamil speaking...

Read onRead later

Transgenez partners with Drishti

By Drishtisoft
In Uncategorized
2 Min read
T

Gurgaon, October 21, 2009 -Transgenez Solutions is a leading BPO providing outsourcing solutions for US, UK, and Australian processes. In response to the major concerns of present BPO industry of competition, quality maintenance and diminishing margins, Transgenez wanted to structure a high quality-focused offering to its clients. They wanted a complete solution that would enable optimal use of...

Read onRead later

Drishti goes aggressive on Channel Development

By Drishtisoft
In Main Menu
2 Min read
D

Gurgaon, September 23, 2009 – Drishti Soft, a leading provider of next generation IP Contact Center and Enterprise Communication solutions, intensifies focus on developing new channels and strengthening existing business partnerships to widen their market positioning. The company is foraying into promising international markets in APAC, India, Europe, Middle East and Africa. Further regions...

Read onRead later

Vipin Jethi joins Drishti as Vice President (Sales)

By Drishtisoft
In Main Menu
2 Min read
V

Drishti Soft, a leading provider of communications solutions, announced the appointment of Vipin Jethi as VP, Sales. Jethi brings in over 17 years of experience in solutions selling, especially in the Call Center industry. Jethi will be responsible for directing the business and day to day operations through its next phase of growth. Says Bishal Lachhiramka, CEO, Drishti Soft “Vipin brings...

Read onRead later

Drishti launches online forum for higher customer satisfaction

By Drishtisoft
In Main Menu
2 Min read
D

Gurgaon, June 26, 2009- Drishti Soft, a leading provider of communications solutions, today announced the launch of an online knowledgebase to enable first level of basic troubleshooting. The online forum can be accessed at . It is meant to provide its customers and partners with a fast, efficient and comprehensive method to gain knowledge on most commonly asked questions. The forum deals with...

Read onRead later

Drishti launches Digium India

By Drishtisoft
In Main Menu
3 Min read
D

Gurgaon, June 24, 2009 – Drishti Soft, a leading provider of communications solutions, today announced the availability of Digium India portal. The portal can be accessed at www.digiumindia.com. Digium is the innovative force behind the world’s most widely used open source telephony platform called Asterisk. Digium India website would provide world class features, synonymous with...

Read onRead later

Drishti and OutsourceSalesGroup join hands

By Drishtisoft
In Main Menu
3 Min read
D

Gurgaon, June 12, 2009 – Drishti Soft, a leading provider of communications solutions, and OutsourceSalesGroup, today announced a strategic partnership alliance to provide all-in-one, flexible and comprehensive communications solutions to North American call centers. The partnership alliance aims at exploring the North American Call Center market in order to provide call centers, especially...

Read onRead later

Drishti launches Ameyo Care

By Drishtisoft
In Main Menu
2 Min read
D

Gurgaon, June 04, 2009 – Drishti-Soft Solutions, a leading provider of communications solutions, announces the availability of its advanced customer help-desk system, Ameyo Customer Care, with its all-in-one Ameyo communications suite. ACC is a software solution designed to meet the most challenging aspects of customer support and helpdesk. It provides collaboration functionalities over the...

Read onRead later